A man in Nashville, Tennessee was charged $84,522.54 to fill up his car – and he was not the only victim of a gas company’s computer glitch.
Customers Ray Crockett and Nikki Johnson said they picked their local Mapco gas station because it had the cheapest price, just around $3 a gallon, but were shocked when they saw the absurd bill.
Their banks froze their accounts – claiming they had paid out the preposterous sum – and left the two unfortunate victims heavily in debt.
Victims: Customers Ray Crockett, left, and Nikki Johnson, right, said they picked the Mapco gas station because it had the cheapest price, just around $3 a gallon, but were shocked when they saw the bill
‘I stopped here because they had the cheapest gas at the time,’ Mr Crockett told News Channel 5.
He showed the news station his receipt for $30, as well as his bank statement that shows the exorbitant charge.
‘It is crazy,’ he said. Citibank told the man that they paid the sum to Mapco, but Mapco said they never got the money.
While they attempted to figure out the issue, they froze Mr Crockett’s account and gave him a $100 gift card to live on.
At least two other people came forward with receipts that showed other Mapcos in the area were billing customers for thousands of dollars.
Nikki Johnson told News Channel 5 that she was billed $58,278.35 for coffee and a tank of gasoline. ‘I bought a coffee drink, and I pre-paid for gas,’ she said.
When she checked her bank statement, her entire life savings were gone.She showed friends in disbelief and they asked her, ‘Did you buy the Mapco?’
A third customer who bought $10 worth of gas in a nearby town was charged $84,073.85.
In all three instances, customers used debit cards, paid inside the station and used a Mapco rewards card.
Payment: While they attempted to figure out the issue, the bank froze Mr Crockett’s account and gave him a $100 gift card to live on
Mapco told the station that the issue was limited to a few stores where a third-party debit card processor was having input issues.
‘Errors in electronic transactions are rare, but like any other type of transaction, errors sometimes occur,’ a statement from the company said.
Citibank eventually reinstated Mr Crockett’s debit card and Ms Johnsons’ bank reopened her account, but as of last night, the third customer was still fighting to get access to his own money.